Privacy Policy
Last updated: September 20, 2026This Privacy Policy explains how EXOHAZE LLC ("we", "us", "our"), a Kentucky limited liability company located at 3700 Templewood Dr, Louisville, KY 40219, USA, collects, uses, and protects information when you visit our website or use our services.
1. Information We Collect
- Personal information: name, email, phone number, billing address, and account credentials you provide when signing up or contacting us.
- Payment information: processed directly by our payment providers (Stripe and/or PayPal). We do not store full card numbers on our own servers.
- Technical data: IP address, browser type, device information, and usage statistics collected automatically.
- Cookies: used to operate the site and understand how it's used — see our Cookie Policy.
2. How We Use Your Information
- To provide, maintain, and improve our marketing and SaaS services.
- To process payments, manage subscriptions, and send billing notices.
- To respond to inquiries and provide customer support.
- To send service updates or, with your consent, promotional communications (you can opt out anytime).
- To detect, prevent, and address fraud, abuse, or security issues.
3. Sharing of Information
We do not sell or rent your personal data. We share information only with service providers who need it to operate our business — for example, payment processors (Stripe, PayPal), hosting providers, and analytics tools — under confidentiality obligations, or when required by law.
4. Data Security
We use SSL encryption, restricted access controls, and regular monitoring to protect your data. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.
5. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations (such as tax recordkeeping), resolve disputes, and enforce our agreements. You may request deletion of your data as described below, subject to legal retention requirements.
6. Your Rights
- Access and review the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications at any time.
- Request a copy of your data in a portable format.
To exercise these rights, email contact@exohaze.com.
7. Cookies & Tracking
Our website uses cookies to operate correctly, remember preferences, and measure traffic. You can manage or disable cookies in your browser settings; some features may not work correctly if disabled.
8. Third-Party Links
Our website may link to third-party sites or tools. We are not responsible for their privacy practices — please review their policies separately.
9. Children's Privacy
Our services are intended for users 18 years of age or older. We do not knowingly collect data from children under 18. If we learn we have collected such data, we will delete it promptly.
10. International Users
If you access our services from outside the United States, your information will be processed in the United States. By using our services, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised "Last updated" date.
12. Contact Us
EXOHAZE LLC
3700 Templewood Dr, Louisville, KY 40219, USA
contact@exohaze.com
+1 (270) 491-6080